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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vishal Reddy Raju

Vishal Reddy Raju

April 29, 2025

4  out of  5
rating by Vishal Reddy Raju
"I have had a great experience with the team. They offer competitive prices and are available to support customers in a timely manner. I had best in-person experience while comparing different plans and got good recommendations that suit my needs."
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Rosanne Hansen

April 26, 2025

5  out of  5
rating by Rosanne Hansen
"Impressed with the service and looking forward to great customer care"
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Matthew Becker

April 24, 2025

5  out of  5
rating by Matthew Becker
"Tamara and Melissa were a pleasure to work with! They were so fast and reliable. Would recommend to anyone who wants to improve the cost and experience from their auto and home insurance provider."
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Aram L

April 22, 2025

5  out of  5
rating by Aram L
"Thank you Melissa for the discounts and helping to make documents signatures easier!"
We responded:
"Hi Aram! I’m so glad Melissa took care of you. Thank you for sharing your experience!"
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Jose Esparza

April 22, 2025

5  out of  5
rating by Jose Esparza
"Thank you Melissa!!!"
We responded:
"Thank you for the review!"
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Marie Stillman

April 22, 2025

5  out of  5
rating by Marie Stillman
"Grace is a fantastic agent!! She was so patient while working with me."
We responded:
"Hi Marie, I’m so glad you’ve enjoyed working with Grace! "
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Gene Brown

April 14, 2025

5  out of  5
rating by Gene Brown
"We came to this Agent after more than 15 years with another agent. In all instances, we've enjoyed prompt and efficient service. We are very pleased with this Agency."
We responded:
"Hi Gene, I’m so happy you’re satisfied with our service. Thank you for taking the time to leave us feedback!"
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Richard Brown

April 14, 2025

5  out of  5
rating by Richard Brown
"We have used this office and staff for years. Always top-notch service! Would highly recommend!"
We responded:
"Hi Richard, thank you for your loyalty! I’m so glad you’ve had a good experience with us!"
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Curt Heinold

April 9, 2025

5  out of  5
rating by Curt Heinold
"Melissa has been so helpful. I really appreciate how personable she is too."
We responded:
"Hello Curt, thanks for the review to Melissa! I really appreciate your time."
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Anirudh kaushik

April 8, 2025

5  out of  5
rating by Anirudh kaushik
"Couldn't be happier with the service they provide! Always take care of all our needs!"
We responded:
"Anirudh, I’m very happy you’ve enjoyed our service! We’re happy to provide it!"
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Hailey Kaster

April 2, 2025

5  out of  5
rating by Hailey Kaster
"Have been working with Grace Harper as my agent for a few weeks now since I switched to State Farm Insurance, and she has been nothing but kind and patient. I love the straightforwardness and how they truly try to make it the easiest process for you and to get you the best deal. So far I am very happy with my decision to switch to State Farm Insurance!"
We responded:
"Hailey, thank you for leaving Grace a review. I’m so glad you had a good experience with us!"
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Emily Decker

March 31, 2025

5  out of  5
rating by Emily Decker
"We are new policy holders with this insurance firm and could not be happier that we switched to them. We have been offered a much better rate on our auto insurance. Grace is our representative. She has excellent communication skills. Answers questions thoroughly, and is always most helpful. She is quite literally graceful in how she handles business and taking care of their clients."
We responded:
"Hi Emily, thank you so much for the review!"
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Dung Pham

March 31, 2025

5  out of  5
rating by Dung Pham
"Julie Nouanemany has been very professional and helpful on working on my account."
We responded:
"Dung, thanks for leaving Julie a review! I’m so glad she helped you out!"
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christina harris

March 31, 2025

5  out of  5
rating by christina harris
"I have to say that this insurance company mainly my friend Melissa has been a major help on every way she has been there for me on every occasion It has been a year for me all kind of things kept coming up but no matter how many times I have called Melissa she always made me feel as if I was all that mattered my experience has been great would highly recommend!!!"
We responded:
"Hi Christina, thank you so much for taking the time to leave us such a kind review! I’m so glad you’ve enjoyed working with Melissa."
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Maria Romero

March 31, 2025

5  out of  5
rating by Maria Romero
"i have been a long time costumer with state farm. i have my home cars and all. but the kirkland office was the only one who could help me with my needs. very professional personnel and well educated. i highly recommend this office for future transactions for anyone. the best of the best among the rest of the offices."
We responded:
"Hi Maria, I’m very grateful for your loyalty to State Farm. Thank you for providing positive feedback on the Kirkland office!"
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Sheri Davis

March 28, 2025

5  out of  5
rating by Sheri Davis
"Julie has been so helpful with all of my insurance needs!!"
We responded:
"Thank you for the review, Sheri!"
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Beriah SD

March 27, 2025

5  out of  5
rating by Beriah SD
"Great team! Very knowledgeable and responsive. Thanks, Melissa!"
We responded:
"Hi Beriah, it’s great to know you’ve enjoyed working with my team and Melissa! Thank you!"
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Byzi mama

March 27, 2025

5  out of  5
rating by Byzi mama
"I have been so overwhelmed by the excellence from this office. Best insurance experience of my history with agencies. Efficient, clear, quick, real, kind, people centered interactions - every time! Very happy to be cared for with this agency!!!"
We responded:
"I’m so happy to hear the positivity! The team values our clients and do their best to serve you!"
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Ty Harper

March 25, 2025

5  out of  5
rating by Ty Harper
"Great service."
We responded:
"Thank you, Ty!"
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Peter Finkelman

March 25, 2025

5  out of  5
rating by Peter Finkelman
"The Mercer Island State Farm team are super professional and very thorough. Great to work with when I need insurance support."
We responded:
"Thanks for rating us, Peter!"
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Jiayu Zheng

March 24, 2025

5  out of  5
rating by Jiayu Zheng
"Very good experience with getting into and out of my auto insurance. The agent Tamara I worked with is professional and showing mutual respect! Hope we will get into business again in the near future."
We responded:
"I really appreciate the review to Tamara! I’m very happy to know you’ve enjoyed working with us!"
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Keith Bell

March 24, 2025

5  out of  5
rating by Keith Bell
"Anthony is so cool and Julie was really polite and professional!.I made a joke about her being a 'real' person and not a AI scam and she understood my sarcasm.. These are really nice people and they seem to genuinely care about the customers!. I will recommend State farm to all my friends and coworkers! 😁. Great service!.."
We responded:
"Hi Keith, thanks for sharing! I’m glad you’ve connected with Julie and Anthony and enjoy our service!"
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Kelley Dezarn

March 23, 2025

5  out of  5
rating by Kelley Dezarn
"I spoke with Melissa and she did a great job answering my questions and provided me with very through answers. Much appreciated."
We responded:
"Hello Kelley! Thank you for providing feedback on my team and Melissa. Glad you’re satisfied with our service! "
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Rahel Deata

March 22, 2025

5  out of  5
rating by Rahel Deata
"Hello, I’ve been there for three years and they are the best insurance and best customer service. Thank you for everything."
We responded:
"Rahel, I’m very grateful for your loyalty to us! Thank you for the review."
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Neil McDonald

March 22, 2025

5  out of  5
rating by Neil McDonald
"Top notch customer service!!! Gratitude and Thanks"
We responded:
"Thank you, Neil!"